Terms of service

Last updated: June 2026

Welcome to Lash Originals. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian and are legally capable of entering into binding agreements.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

Online Store Terms

You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws or regulations.

You must not transmit viruses, malicious code, or other harmful software through our website.

Any breach of these Terms may result in the suspension or termination of your access to our services.

Products and Services

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.

However, we reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

Product availability may be limited and is subject to change without notice.

Pricing and Payments

All prices displayed on our website are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to modify pricing at any time without prior notice.

Payment must be successfully received before an order is processed and dispatched.

Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear fraudulent, unauthorized, or in breach of these Terms.

If an order is cancelled after payment has been received, an appropriate refund will be issued to the original payment method.

Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery timeframes are estimates only and cannot be guaranteed.

Lash Originals is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our reasonable control.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Health and Cosmetic Disclaimer

Our products are cosmetic products intended for external use only.

Individual experiences and results may vary depending on factors such as skin type, hair condition, consistency of use, and personal sensitivity.

The information provided on this website is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

If irritation or sensitivity occurs, discontinue use and seek professional advice where appropriate.

Intellectual Property

All content on this website, including text, graphics, logos, images, videos, product names, branding elements, and related materials, is the property of Lash Originals or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or otherwise use any content without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Lash Originals shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Nothing within these Terms excludes or limits any rights or remedies available under the Australian Consumer Law.

Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, policies, security practices, or availability of any third-party websites.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting revised versions on this page.

Your continued use of the website following any changes constitutes acceptance of those changes.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Australia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate Australian courts.

Contact Us

If you have any questions regarding these Terms of Service, please contact our support team:

Email: support@lashoriginals.com.au

Contact Us